Our four leadership principles: the cornerstone of our commitment and our culture
Our purpose is to help turn financial aspirations into reality, guided by our values that bring a better quality of life to those we serve—and to each other as we do it.
Act like an owner
We make decisions starting with the client
We act with urgency, meet timelines, and understand that speed matters
We prioritize work that creates outsized value and say no to things that don’t move the needle
Align and commit
We align work at the right level, meet our commitments, and trust team members to meet theirs
We give context and encourage open debate to find the best path forward
We commit to decisions, avoiding exceptions or rehashing them whenever possible
Always improve
We make the complex simple, with scale in mind
We ask for help when we need it and do not suffer in silence
We fix problems so they stay fixed
Learn and grow
We make our teams stronger by hiring and promoting difference makers
We celebrate our successes, learn from our mistakes, and have fun
We seek input and are committed to developing ourselves and others